Paradies Lagardère is proud to have been recognized by the industry for excellence over the years, but we aren’t content to maintain the status quo. Paradies Lagardère is committed to “PR” – people and relationships, conducting business with integrity and responsibility, providing an enhanced level of customer engagement and first-class customer service, and maintaining unmatched standards and industry-leading quality in our store and restaurant design and operations.
Best Employee Recognition Program
Best New News and Gift Concept – FanShop by PGA TOUR, PHX
Restaurateur with Highest Regard for Customer Service – Large Operators
Best Local-Inspired Restaurant Concept – Medium/Small Airports Uccello’s Ristorante (GRR)
Best Airport Retailer for 28 consecutive years
Hall of Fame Award, Gregg Paradies, President & CEO
Retailer with Highest Regard for Customer Service – Large Operators
Best Local-Inspired Store Hip & Humble (SLC)
Best Airport Retailer for 27 consecutive years
Best Employee Recognition Program
Best New National Brand – Whataburger, SAT
Retailer with Highest Regard for Customer Service – Large Operators
Best Retail Store Design Dylan’s Candy Bar, DFW
Best Airport Retailer for 26 consecutive years
Best New News and Gift Concept – The Locks/Les Écluses and Maison de la Presse, YOW
Best New National Brand – Freddy’s Frozen Custard and Steakburgers, OKC
Adaptability Award
Star Team – Humanity, Leadership & Inspiration Gregg Paradies, President & CEO
Best Airport Retailer for 25 consecutive years
Retailer with the Highest Regard for Customer Service
Best Brand Restaurateur
Paradies Lagardère for Chick-fil-A
Best Airport Retailer for 24 consecutive years
Best Specialty Retail Brand Operator
Paradies Lagardère for Dylan’s Candy Bar
Best New Food and Beverage Concept
First Place: Quick-Service: Limon Rotisserie, San Francisco International Airport
Best New Consumer Service Concept
First Place: U.S. Careways, Phoenix Sky Harbor International Airport
Regional Airport Casual Dining Restaurant of the Year – the Americas
Shinsei, Dallas Fort Worth International Airport
Best Airport Retailer for 23 consecutive years
Best Specialty Retail Brand Operator
Paradies Lagardère for Brooks Brothers
Best Airport Newsstand/ Travel Essential
Univision – Dallas Fort Worth International Airport
Best New Consumer Service Concept
Winner: Mobile POS
Best New Consumer Service Concept
2nd place: Server Pager System
Best New News & Gift Concept
2nd place: Distillery District Marketplace, Louisville International Airport
Best New Retail Concept
2nd place: The Runway, Tampa International Airport
Best New Food & Beverage Concept Full Service
3rd place: Hickory, Dallas Fort Worth International Airport
Partner of Choice
TripAdvisor®
Store Opening of the Year
Second Bar & Kitchen, Austin-Bergstrom International Airport
Milwaukee Mitchell International Airport USO Award 2018
Best Airport Retailer for 22 consecutive years
Best Specialty Retail Brand Operator
Brooks Brothers for Paradies Lagardère
Best Retail Store Design
Dylan’s Candy Bar, Dallas Fort Worth International Airport
Best Airport for Dining
Long Beach Airport
Best Airport Bar
Bar Symon, along with Joint Venture Partner, United Concessions Group, Pittsburgh International Airport
Best Airport Bar and Restaurant Waitstaff
Bar Symon, along with Joint Venture Partner, United Concessions Group, Pittsburgh International Airport
Best Airport for Sitdown Dining
III Forks, Los Angeles International Airport
Best Airport Newsstand / Travel Essential
Relay – Toronto Pearson International Airport
Univision – Dallas Fort Worth International Airport
7-Eleven – Los Angeles International Airport
Best Airport Shop for Local Merchandise
Black and Gold – Pittsburgh International Airport
Best New National Brand Concept
3rd place: Univision, Dallas Fort Worth International Airport
Best News & Gift Concept
3rd place: Shady Lane Marketplace, William P. Hobby Airport
Best New Food & Beverage, Quick Serve Concept
3rd place: Wow Bao, Ronald Reagan Washington National Airport
Best New Store
Dylan’s Candy Bar, John F. Kennedy International Airport
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