Awards & Recognition

Committed to people and relationships

Paradies Lagardère is proud to have been recognized by the industry for excellence over the years, but we aren’t content to maintain the status quo. Paradies Lagardère is committed to “PR” – people and relationships, conducting business with integrity and responsibility, providing an enhanced level of customer engagement and first-class customer service, and maintaining unmatched standards and industry-leading quality in our store and restaurant design and operations.

2025

ACI-NA Excellence in Airport Awards

Best Employee Recognition Program

Best New News and Gift Concept – FanShop by PGA TOUR, PHX

Moodie Davitt

Star Individual – Front of House: Douglas Gay, Asheville Regional Airport Star Team – Front of House: Chick-fil-A Team, DCA

2024

Airport Experience News

Restaurateur with Highest Regard for Customer Service – Large Operators

Best Local-Inspired Restaurant Concept – Medium/Small Airports Uccello’s Ristorante (GRR)

Best Airport Retailer for 28 consecutive years

Airport Minority Advisory Council

Hall of Fame Award, Gregg Paradies, President & CEO

2023

Airport Experience News

Retailer with Highest Regard for Customer Service – Large Operators

Best Local-Inspired Store Hip & Humble (SLC)

Best Airport Retailer for 27 consecutive years

ACI-NA Excellence in Airport Awards

Best Employee Recognition Program
Best New National Brand – Whataburger, SAT

2022

Airport Experience News

Retailer with Highest Regard for Customer Service – Large Operators

Best Retail Store Design Dylan’s Candy Bar, DFW

Best Airport Retailer for 26 consecutive years

ACI-NA Excellence in Airport Awards

Best New News and Gift Concept – The Locks/Les Écluses and Maison de la Presse, YOW

Best New National Brand – Freddy’s Frozen Custard and Steakburgers, OKC

Adaptability Award

Moodie Davitt

Star Team – Humanity, Leadership & Inspiration Gregg Paradies, President & CEO

2020

Airport Experience News

Best Airport Retailer for 25 consecutive years

Retailer with the Highest Regard for Customer Service

Best Brand Restaurateur
Paradies Lagardère for Chick-fil-A

2019

Airport Experience News

Best Airport Retailer for 24 consecutive years

Best Specialty Retail Brand Operator
Paradies Lagardère for Dylan’s Candy Bar

ACI-NA Excellence in Airport Awards

Best New Food and Beverage Concept
First Place: Quick-Service: Limon Rotisserie, San Francisco International Airport 

Best New Consumer Service Concept
First Place: U.S. Careways, Phoenix Sky Harbor International Airport

The Airport Food & Beverage

Regional Airport Casual Dining Restaurant of the Year – the Americas
Shinsei, Dallas Fort Worth International Airport 

2018

Airport Revenue News

Best Airport Retailer for 23 consecutive years

Best Specialty Retail Brand Operator
Paradies Lagardère for Brooks Brothers

USA Today 10 Best Reader’s Choice Awards

Best Airport Newsstand/ Travel Essential
Univision – Dallas Fort Worth International Airport

ACI-NA Excellence in Airport Awards

Best New Consumer Service Concept
Winner: Mobile POS 

Best New Consumer Service Concept
2nd place: Server Pager System 

Best New News & Gift Concept
2nd place: Distillery District Marketplace, Louisville International Airport

Best New Retail Concept
2nd place: The Runway, Tampa International Airport 

Best New Food & Beverage Concept Full Service
3rd place: Hickory, Dallas Fort Worth International Airport

Hermès Forum Awards

Partner of Choice
TripAdvisor®

Store Opening of the Year
Second Bar & Kitchen, Austin-Bergstrom International Airport

USO of North Carolina’s TEER Award 2018
 

Milwaukee Mitchell International Airport USO Award 2018

2017

Airport Revenue News North America

Best Airport Retailer for 22 consecutive years

Best Specialty Retail Brand Operator
Brooks Brothers for Paradies Lagardère 

Best Retail Store Design
Dylan’s Candy Bar, Dallas Fort Worth International Airport

USA Today 10 Best Reader’s Choice Awards

Best Airport for Dining
Long Beach Airport

Best Airport Bar
Bar Symon, along with Joint Venture Partner, United Concessions Group, Pittsburgh International Airport 

Best Airport Bar and Restaurant Waitstaff
Bar Symon, along with Joint Venture Partner, United Concessions Group, Pittsburgh International Airport 

Best Airport for Sitdown Dining
III Forks, Los Angeles International Airport 

Best Airport Newsstand / Travel Essential
Relay – Toronto Pearson International Airport
Univision – Dallas Fort Worth International Airport
7-Eleven – Los Angeles International Airport 

Best Airport Shop for Local Merchandise
Black and Gold – Pittsburgh International Airport

ACI Excellence in Airport Concessions Award

Best New National Brand Concept
3rd place: Univision, Dallas Fort Worth International Airport

Best News & Gift Concept
3rd place: Shady Lane Marketplace, William P. Hobby Airport

Best New Food & Beverage, Quick Serve Concept
3rd place: Wow Bao, Ronald Reagan Washington National Airport

DFNI Awards for Travel Retail Excellence

Best New Store
Dylan’s Candy Bar, John F. Kennedy International Airport

Worldwide
Netherlands

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