TripAdvisor, Mach1Medical and Drugs & More provide unique new retail and service offerings in Terminal 4
ATLANTA – Paradies Lagardère, the travel retail and restaurateur leader in North America, was awarded a new travel essential store and a specialty service location at the Phoenix Sky Harbor International Airport (PHX). After careful consideration of the needs of PHX, its employees and its passengers, Paradies Lagardère created a winning bid that not only addresses the airport’s specific objectives and goals, but also creates memorable and positive shopping and customer service experiences for passengers.
“We are thrilled and very appreciative of this opportunity to continue expanding our long-standing relationship with Phoenix Sky Harbor International Airport and deliver these concepts in Terminal 4,” said Gregg Paradies, president and CEO, Paradies Lagardère. “These specialty service and travel essential offerings will be a great complement to the airport and a strong fit for the passengers in this market.”
The travel essential store and specialty service location proposed in Paradies Lagardère’s winning bid for Terminal 4 include:
- TripAdvisor® is the world’s largest travel website and app with more than 390 million unique visitors monthly. The TripAdvisor travel essential store will offer consumers a convenient, one-stop shop that covers all of a traveler’s needs, sell products such as toiletries, neck pillows and beverages, and could include some TripAdvisor-branded products. The PHX TripAdvisor store location will also support local, regional and state businesses and national vendors. Air travelers will be able to purchase local favorites such as Sonoran Kettle Corn and Cactus Candy, and souvenirs from Southwest Ornaments, Dos Damas Designs and Hand N Hand Designs.
- Mach1Medical is a state of the art, on-demand medical clinic that will be located in Terminal 4. Created by Dr. John Shufeldt, Mach1Medical will serve travelers experiencing non-life threatening medical conditions, as well airport employees experiencing minor health issues. The revolutionary concept uses a Six Sigma-driven process to rapidly evaluate and treat patients in a high-quality, patient-centric manner.
- Drugs & More will also be offered with Mach1Medical, providing travelers with newspapers, magazines and travel accessories. Over-the-counter medication, electronic accessories, gourmet snacks, ice-cold beverages, luggage, and apparel will also be available for purchase.
Paradies Lagardère is also supporting the local community through partnerships with the Southwest Autism Research and Resource Center (SARRC) and My Brother’s Keeper. SARRC is an internationally-recognized nonprofit organization dedicated to autism research, education, evidence-based treatment, and community outreach. Its mission is to advance research and provide a lifetime of support for individuals with autism and their families. In February 2014, President Obama launched the My Brother’s Keeper initiative to address persistent opportunity gaps faced by boys and young men of color and ensure that all young people can reach their full potential. Paradies Lagardère has employed associates from both programs.
Paradies Lagardère specializes in three key airport concessions areas: Food and Beverage, Travel Essentials and Specialty Retail. Within Travel Essentials and Specialty Retail, we offer a diverse mix of categories including fashion, luxury, electronics, convenience, sports, luggage, jewelry, and souvenirs. We also deliver high-end restaurants, quick-serve and casual restaurants, and quality bars, including local, national and international brands that provide travelers delicious dining options. Paradies Lagardère was recently recognized for excellence in specialty retail, earning ARN Awards for Best Specialty Retail Brand Operator for its Brooks Brothers concept, and Best Airport Retail Store Design for Dylan’s Candy Bar at Dallas Fort Worth International Airport.
Paradies Lagardère delivers the very best solutions – a favorite local concept or a highly-desirable international brand – that exceeds expectations for our airport partners and travelers.